Terms of Service

    Last updated: March 15, 2026

    1. Agreement to Terms

    By accessing or using MedShots AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

    2. Description of Service

    MedShots AI provides an AI-powered professional headshot generation service for healthcare professionals. Users can upload photos and receive AI-generated professional headshots suitable for medical credentials, LinkedIn profiles, and professional use.

    3. Account Registration

    To use our Service, you must:

    • Be at least 18 years of age
    • Provide accurate and complete registration information
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized use

    You are responsible for all activities that occur under your account.

    4. Subscriptions, Credit Packs, and Payments

    Subscription Plans

    We offer subscription plans (Small Practice Plan and Professional Plan) with different features and credit allocations. Details are available on our pricing page.

    Credit Packs (One-Time)

    We also offer one-time credit pack purchases. Credit pack credits are added to your account balance and do not expire.

    Billing

    • Subscriptions are billed in advance on a monthly or annual basis
    • Credit packs are billed at the time of purchase
    • Payment is processed securely through Stripe
    • Prices are subject to change with reasonable notice

    Satisfaction Guarantee & Refunds

    We stand behind the quality of our AI-generated headshots. If you are not satisfied with your results, contact our support team and we will work to resolve your concerns, which may include a full or partial refund at our discretion. Refund requests must be made within 14 days of purchase.

    Affiliate and Promotional Programs

    From time to time, MedShots AI may offer affiliate, referral, partner, or promotional programs. Participation may require approval and may be subject to additional program-specific rules or terms. We may change, pause, or discontinue these programs at any time. We may withhold, adjust, or revoke commissions, credits, or other rewards in cases of fraud, self-referrals, misleading promotion, policy violations, chargebacks, or unpaid or reversed transactions.

    Cancellation

    You may cancel your subscription at any time. Upon cancellation, you'll retain access until the end of your current billing period. Subscription credits expire at the end of the billing period and do not roll over. Credit pack credits do not expire.

    5. Acceptable Use

    You agree NOT to:

    • Upload photos of individuals without their consent
    • Use the Service to create misleading or fraudulent content
    • Upload inappropriate, illegal, or offensive content
    • Attempt to reverse engineer or exploit our AI systems
    • Use automated systems to access the Service without permission
    • Violate any applicable laws or regulations
    • Infringe on the intellectual property rights of others

    6. Photo Upload Requirements

    When uploading photos, you represent and warrant that:

    • You have the right to use and upload the photos
    • The photos are of yourself or you have explicit consent from the subject
    • The photos do not violate any third-party rights
    • The photos comply with our content guidelines

    7. Intellectual Property

    Our Content

    The Service, including its original content, features, and functionality, is owned by MedShots AI and is protected by copyright, trademark, and other intellectual property laws.

    Your Content

    You retain ownership of photos you upload. By uploading, you grant us a limited license to process your photos solely for the purpose of providing the Service.

    Generated Content

    You own the AI-generated headshots created from your photos and may use them for personal and professional purposes. You may not resell or redistribute the underlying AI technology.

    8. Disclaimer of Warranties

    The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

    • Merchantability or fitness for a particular purpose
    • Non-infringement
    • Accuracy or reliability of results
    • Uninterrupted or error-free operation

    AI-generated images may not always meet your expectations. Results depend on the quality of uploaded photos and the nature of AI technology.

    9. Limitation of Liability

    To the maximum extent permitted by law, MedShots AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Service.

    Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    10. Indemnification

    You agree to indemnify and hold harmless MedShots AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

    11. Termination

    We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

    Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

    13. Dispute Resolution

    Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

    14. Changes to Terms

    We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

    15. Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    16. Contact Us

    If you have questions about these Terms, please contact us at:
    Email: [email protected]